We aim to ensure a satisfactory experience with every purchase. Our refund and cancellation policy is designed for transparency and convenience.
Cancellations: Orders can be canceled within 24 hours of placement by contacting support@easezorb.com. Please note that cancellations cannot be processed after this period.
Refunds: If you receive a defective or damaged item, you may request a refund within 5 days of receiving it. To initiate a refund, email support@easezorb.com with your order details and a description of the issue.
Processing Time: Approved refunds are processed within 5-7 business days, and the amount will be credited back to your original payment method.
Exchanges: We offer exchanges for defective items. Please email us with photos of the defect to initiate an exchange request.
Please reach out with any questions or issues regarding refunds or cancellations. Our team is here to help!